Privacy policy

Privacy Commitment

Protecting your personal information and privacy is important to us and we want to explain to you our online information practices and the way your information is collected and used. This notice applies to all information collected or submitted on the website. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Personal Information
We use the information you provide about yourself when placing an enquiry only to complete that enquiry. We do not share this information with outside parties except to the extent necessary to complete that request. We use return email addresses to answer the email we receive. These addresses are not used for any other purpose and are not shared with outside parties.


A cookie is a piece of data stored on the user's hard drive containing information specific to the user such as login or order information. The use of cookies helps to personalize your visit to our site and also minimizes the number of times that you have to supply login information. We use a cookie only to identify whether you are a return visitor.
Commitment to Data Security
Matachica takes every precaution to protect our users' information and to ensure a safe and secure online experience for our customers. We want you to feel comfortable that personal information such as your name, address, and if required, your credit card number will be kept safe throughout your entire reservation experience. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and otherwise.

Special Offers and News

We may ask for contact information such as name and email address to send you information about special offers and news at the resort. Out of respect for the privacy of our users we present the option to not receive these types of communications.
Should you have other questions or concerns about these privacy policies, please contact us here.